News and Updates: Blog

Each quarter, Centre for Health and Disability Assessments (CHDA) commissions an independent research company to survey a random selection of customers on the quality of service they receive.

This helps us provide a high quality, sensitive and respectful service for everyone we assess.

CHDA is committed to providing a high quality, sensitive and respectful service to all our customers. To assess how we are performing, we commission an independent research company to survey customers on the quality of service we provide.

We are delighted to have successfully achieved Disability Confident Leader accreditation.

Being a Disability Confident Leader means we are helping people with disabilities secure jobs within CHDA as well as taking action to keep and develop our employees.

Making sure our doctors, nurses and therapists have access to timely and accurate medical evidence is an important part of delivering a quality, sensitive and respectful service for all our customers.

As part of our commitment to improve customer services, CHDA commissions an independent survey on the quality of service we provide. Each week a random sample of customers are polled by an independent survey company using telephone and postal questionnaires.