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Health Assessment Advisory Service

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Information about Telephone Assessments

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For enquiries, please call 0800 288 8777.
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  • Frequently Asked Questions

    We’re here to help you understand the assessment process. This is a good place to start if you are looking for answers to your questions. You may also contact our Customer Enquiries line...

  • The Assessment Process

    The Health Assessment Advisory Service arranges and carries out assessments on behalf of the Department for Work and Pensions (DWP). If you are claiming benefits as a result of a disability,...

  • Find Your Assessment Centre

    If you must attend a face-to-face assessment, we will send you an appointment letter with the time, date, and location. You can find more information about your Assessment Centre location here....

Did You Know?

You can bring a companion into your assessment. Perhaps a support worker, family member or friend. Whilst your companion can make a contribution, your assessment will always be focused on you.

You can download and print a Capability for Work questionnaire (ESA50) here.

You can request to have your assessment audio recorded. Just let us know at least two days before your assessment by calling 0800 288 8777.

The Healthcare Professional who assesses you will be a fully trained nurse, doctor, physiotherapist or occupational health expert with at least two year’s experience.

News and Updates

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  • What to expect at your assessment

    If you are asked to attend a CHDA Assessment Centre, you may want to know what to expect.

    To help, we have produced three videos to assist you with the assessment process.

    The...

  • Record customer satisfaction

    Each quarter, Centre for Health and Disability Assessments (CHDA) commissions an independent research company to survey a random selection of customers on the quality of service they receive....

  • Finding your Assessment Centre

    Centre for Health and Disability Assessments operates out of over 150 locations across England, Scotland and Wales. You can find your local Assessment Centre...

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Registered at Ash House, The Broyle, Ringmer, Lewes, East Sussex, England, BN8 5NN
Registered in England and Wales
Registered Company Number 09072343
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