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Information about your assessments

 

About your face-to-face assessment

About your telephone assessment

About your video assessment

 

For enquiries, please call 0800 288 8777
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  • About Us

    Find out more about our role in the assessment process and about our partnership with DWP.
    Learn More

     

  • The Assessment Process

    The Health Assessment Advisory Service arranges and carries out assessments on behalf of the Department for Work and Pensions (DWP). If you are claiming benefits as a result of a disability,…
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  • Find Your Assessment Centre

    If you attend a face-to-face assessment, we will send you an appointment letter with the time, date, and location. You can find more information about your Assessment Centre location here….
    Learn More

     

Did You Know?

You can bring a companion into your assessment. Perhaps a support worker, family member or friend. Whilst your companion can make a contribution, your assessment will always be focused on you.

You can download and print a Capability for Work questionnaire (ESA50) here.

You can request to have your assessment audio recorded. Just let us know at least two days before your assessment by calling 0800 288 8777.

The Healthcare Professional who assesses you will be a fully trained nurse, doctor, physiotherapist or occupational health expert with at least two year’s experience.

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