Helping you with your ESA50/UC50 form

Service updates
3 May 2018
Image of ESA50 help line team

Our telephone support line provides assistance to customers completing their capability for work questionnaire, also known as the ESA50 form or the UC50 form in areas where you can claim Universal Credit.

Our dedicated team of specially trained advisors will be able to guide you through the form filling process, answer questions and recommend what kind of evidence to send in and bring to your assessment.

You can find out more about the ESA50/UC50 form here. You can also find out more about the assessment process here.

For help with the capability for work questionnaire, please call our Customer Enquiry line on 0800 288 8777. Select option 1 for the English language service, then option 2 for our advisory team. For the Welsh language service, please call our Customer Enquiry line and press option 2.