Attending your video assessment

If you have received a letter asking you to take part in a video assessment, please follow the steps below:

As soon as possible

Check that your device can take part in video assessments. You can do this by clicking the Test call button below and then following the instructions on your screen.



On the day of your assessment

Step 1: click the Start video call button below at the time of your appointment and then again when a new window opens. 

Step 2: follow the instructions on screen and you will enter a private virtual room. Our Healthcare Professional will see you have arrived and will join you in the virtual room to start the assessment as soon as they are available.

Additional resources: Technical help guide Information leaflet