About Us

About Us

The Government provides a range of benefits for people who are out of work or unable to work due to a long-term health condition. The Department for Work and Pensions (DWP) requires health information about people who are claiming benefits.

The Health Assessment Advisory Service arranges and carries out assessments for DWP. The purpose of the assessment is to understand how an illness or disability affects a person’s daily life. After the assessment, DWP makes the decision as to whether the individual will receive any benefits. The Health Assessment Advisory Service is delivered on behalf of DWP by Centre for Health and Disability Assessments, operated by Maximus.

Disability benefit assessments were temporarily suspended by DWP in March 2020 due to COVID-19. DWP has introduced Telephone Assessments and Video Assessments for some customers and Assessment Centres have been made COVID-19 safety compliant for face-to-face assessments so these can recommence. DWP announced in March 2021 that face-to-face Industrial Injuries Disablement Benefit (IIDB) assessments could commence in April 2021, with face-to-face assessments for Employment and Support Allowance, Universal Credit and other benefits could resume in May 2021.

Learn more here about how Centre for Health and Disability Assessments works in partnership with DWP.